The Power of Assumption

When it comes to personal life, “assume” or “assumption” is the ugliest word. My good friend Ijoy has written about assumptions in his blog, most probably after someone assumed something that is not true about him.

WARNING: This is a partialy emotion driven post and should only be read by the open minded. Continue at your own risk.

Continue reading The Power of Assumption

Welcoming 2009/1430H

2009 is very near, and I am writing this post earlier for the fear of getting arrested before 2009 actually comes. 1430H arrived yesterday. Happy New Year!!

2008 was a very good year with a new job, new son, and new house purchase. The new year of 2009 is supposed to be the best new year for me and my family but it seems that now the house next door is going to spoil it for me. As I have previously mentioned in my previous post they are making so much noise that I feel really miserable. It’s gonna be the worst new year for me and my family.

On the good side, my report to MPSJ about the unbearable noise has been recorded and I have received the usual “your report has been received and is being processed for action” note.

If I manage to avoid arrest, I hope I will be a better man in 2009. A better father and husband, a better Samaritan, a better Muslim, a better Malaysian, a better employee, and a better human in general. There is no specific resolution for me except to put a strike to the word nicotine on the tag line (to be super honest removing the word nicotine has been on my mind for the last several years). And oh yes, who does not want to be a millionaire?

Take good care people and enjoy life. I hope all your wishes come true in 2009. Happy new year, and thanks for being my reader.

What Happened to My Upload Speed?

For quite some time I have been working from home with no difficulties, and I am happy with the speed. Sometimes I even have 3 or 4 terminal service windows open, juggling between them to complete my tasks.

However this morning when I tried to utilize my Nortel IP Softphone 2050 to call my boss for the weekly 1 to 1 meeting the software kept crashing on me. It was the same case when I called my cell as a test.

And so I decided to poke around everything and digging up stats for my home network. Do you know what I found? I found out that my upload speed has been capped to 64kbps. What the hell happened? Rebooting the modem didn’t help.

Here is a screen capture from my AM300 router:

I am too old to rant too much, and I am too tired to give them a call just to have them go through the usual routine of plugging and unplugging.

This is the moment where I really pray that a better service would be introduced. I am truly tired with TMNET’s incompetent service. This is a low class service. And because it’s government linked we have no choice. Two of the Internet giants are both government linked. I am sad.

Frustration With Exabytes

Between 00:20 to 02:10 Malaysian time (16:20 to 18:10 GMT) the Apache service on the server hosting this site was down. I know that only Apache was down due to the fact that I can’t access the webites using the web browser but I can access FTP, SSH, SMTP, and POP. Here’s what I put inside the form for Exabytes technical support:

Hi

We can’t access the site using HTTP. Apache may be down. I can access FTP, SMTP, SSH, and POP. I realized that there was a problem with the network at the data center as described in https://support.exabytes.com/index.php?_m=news&_a=viewnews&newsid=209 but this problem will cause outages on all services, not only HTTP.

Just letting you know as you may not realize Apache is down.

Thank you.

And the reply I received surprised me:

Dear Ady,
At the moment, our network had high latency.
Our network engineers are currently working on this issue.
You may refer to:
https://support.exabytes.com/index.php?_m=news&_a=viewnews&newsid=209

If you have any enquiries, please do not hesitate to contact. Thank You.
Best Regards,
KM Chow
………………………………..
System Engineer,
Exa Bytes Network Sdn Bhd

With an excellent customer support record so far (at least for myself), I was surprised that this Engineer (?) can’t read well. He shouldn’t have repeated the URL I already mentioned. This somehow implies that the customer can’t read and the reply really looks like a template.

I am hosting at Exabytes Malaysia due to the fact that the customer support is fast, and my access to the server is very fast. But right now I am thinking of moving my blog elsewhere. Too bad some of other sites I host here must stay due to the fact that they are targeted to Malaysian customers and the access is fast.