I went to have lunch at at The Curve on Saturday and I was a bit disappointed by the lack of staff and all the waiting we had to do. While I understand that the system is for you to order and wait they should not have asked people to come back in 5 minutes if we actually have to wait for 20.
I was ordering the 1/2 Roasted Chicken meal and the guy who is attending the stall is also the same guy who cooks the mixed vegetable at the next stall. And the funniest thing of all is while the menu said roasted chicken they are actually reheating it on the grill. Yes, on the grill. So the chicken gets charred and tasted like charcoal, and loses all its moisture. The vegetable is all dried up, and I think that the menu has been changed (many meals have been removed).
The roasted chicken in the same restaurant used to be moist, juicy and the gravy was superb. This time they provided BBQ sauce.
And using the grill also means that it takes a lot longer than the oven. I saw that the oven was switched off so I think this may be a step to cut some cost?
What’s wrong with the restaurant? Are they so affected by the economy that they decided to provide improper food, lousy service, and jeopardize the whole business?
I won’t be visiting this restaurant anytime soon unless anyone really wants to eat something from the menu (the mixed vege and the sauteed mushroom still tastes the same). I’ll just go to Kenny Rogers for roasted chicken.