When it comes to personal life, “assume” or “assumption” is the ugliest word. My good friend Ijoy has written about assumptions in his blog, most probably after someone assumed something that is not true about him.
WARNING: This is a partialy emotion driven post and should only be read by the open minded. Continue at your own risk.
For quite some time I have been working from home with no difficulties, and I am happy with the speed. Sometimes I even have 3 or 4 terminal service windows open, juggling between them to complete my tasks.
However this morning when I tried to utilize my Nortel IP Softphone 2050 to call my boss for the weekly 1 to 1 meeting the software kept crashing on me. It was the same case when I called my cell as a test.
And so I decided to poke around everything and digging up stats for my home network. Do you know what I found? I found out that my upload speed has been capped to 64kbps. What the hell happened? Rebooting the modem didn’t help.
Here is a screen capture from my AM300 router:
I am too old to rant too much, and I am too tired to give them a call just to have them go through the usual routine of plugging and unplugging.
This is the moment where I really pray that a better service would be introduced. I am truly tired with TMNET’s incompetent service. This is a low class service. And because it’s government linked we have no choice. Two of the Internet giants are both government linked. I am sad.
Cool screenshot from the telephone bill I received today. As I came back at almost 10.00pm the customer support is closed. Will try to call them tomorrow. Since forever I thought that Streamyx ADSL bill will not effect phone bill. Note the date, I registered my phone line and Streamyx in May, but it says here starting 05 Mar 2005? I really don’t want to say much as it will sound ugly…
(please click the picture for actual image)
EDIT 30 September 2005:
Called TM phone support and it appears that their billing system screwed up after the merging of phone and dialup bills. They also mentioned that this happened to many customers. Still, I wonder how many people almost died from heart attack receiving this bill.